Careers
Contact Us| Title: | Information Technology Field Service Tech |
|---|---|
| ID: | 1145 |
| Location: | Nashville, Arkansas |
| Department: | Information Technology |
Howard Memorial Hospital is in need of an Informational Technology Technician. This is not a remote position. This role is responsible for providing field service and helpdesk support to Howard Memorial employees and physicians. The position requires a broad knowledge of computer systems, printers, telephones, hardware, and software. This is a Monday through Friday, full-time position with on-call rotations.
While resumes are accepted, please fill out the entire application to be considered.
Job Duties and Responsibilities:
- Serve as the first point of contact for customers seeking technical assistance in person, over the phone, email, and remote support.
- Maintain hospital-owned computers, peripheral equipment, telephones, networks, and related equipment.
- Perform troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers and walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
Qualifications
- 2-3 years in Information Technology preferred
- A+ or other certifications
- Proven experience as an help desk technician other customer support role
Howard Memorial Hospital will maintain your application for as long as legally required. Upon submitting your application, we will take every effort to review it for proper consideration. If your qualifications meet the current needs of Howard Memorial Hospital, our Human Resources Department will contact you.
Howard Memorial Hospital is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Applicants will be asked to read the policy and sign a Pre-Employment Offer and Employee Consent to Drug Screening.
If an open position is not currently available, we will maintain your application for six months and consider it for future openings. If you meet the qualifications of the position and are selected for an interview, Human Resources or the Hiring Manager will phone or e-mail you. Thank you for your interest in Howard Memorial Hospital.
